A serious #databreach will threaten any business so the management team need to know how they will manage the aftermath especially in the context of the #GDPR. A 4% of turnover fine will damage any business’ financial health. If the ICO discover that a business has not attended to compliance then in addition to all the business risks the business faces in the aftermath of the breach the ICO may open a second front and levy a fine. So the staff training has to reflect how the business operates so staff are less prone to errors such as those listed above. These are one off, isolated mistakes that can also cause a lot of collateral damage. However, a data breach is also letting the cleaner look at sensitive data left on an employees’ desk not using recorded delivery or not encrypting an email for sensitive data. There is an easy temptation to equate a data breach with IT in general and hacking in particular and to assume that a breach involves the entire business’s data being compromised. Those staff who process the risky data will need additional training. The risk assessment will allow the management to make appropriate changes. Where does the data originate who processes where is the data housed how risky is the data (medical records bank details CVs etc) how long is it retained. All the categories of incoming data are identified with the subsequent data journeys understood. ![]() This is not a meaningless “tick box” exercise but enables a risk assessment. The GDPR mandates that a record of processing activities is maintained. Could your staff identify a breach and know who to contact? Are they aware that there is 72 hours and that clock does not wait until 9am next working day to start clicking nor is there a pause for weekends. Is privacy training part of the induction process.įollowing on from this. Educating is important but without records being kept up to date as to who was trained when and the syllabus the ICO may remain sceptical. ![]() When a breach is reported under the GDPR (and the DPA 1998 which the GDPOR replaced) the “staff training question” is always asked. If staff understand that hackers regard employees as the gateway to the system employees will be more vigilant. No system can eliminate human error.Įffective and regular training will educate staff as to why there are procedures how opening one malware email could jeopardise everyone’s job and why “strong” passwords are so important. Facebook argue that the data was “old data” and due to this it could not be confident if it could contact the right people.Īlthough article 32 of the GDPR requires Data Controllers and Data Processors to implement technical and organizational measures that ensure a level of data security appropriate for the level of risk presented by processing personal data, the reality is any system is only as good as its staff. The victims include the personal information of EU officials, including European Commissioner for Justice Didier Reynders, Federal Commissioner for Data Protection and Freedom of Information Ulrich Kelber, and Luxembourg Prime Minister Xavier Bettel. Phone numbers rarely change and hackers have had unlimited access to these numbers.Īccordingly, Facebook have not notified the data victims. Phone numbers are increasingly used to connect people to their digital presence, including the use of two-factor authentication via text message and phone calls to verify one’s identity. Some have highlighted that this exposes Facebook’s use of phone numbers as a universal identifier. ![]() That said, Facebook is now working with the Irish Data Protection Commission who are focussed on whether the data leaked was in fact the data previously scraped. ![]() Facebook has previously argued the at scraping occurred before GDPR became law (June 2017 – April 2018) and was under no duty to report to the Irish Data Protection Commission- who only learned about this incident from the media. Facebook claim that the issue was patched in 2019, the latest incident was not a breach and the data has been available since the summer of 2019.
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